Escalation Matrix – Finsys ERP Software _ Technical Support

Escalation Matrix – Finsys ERP Software _ Technical Support

Escalation Matrix – Finsys ERP Software _ Technical Support

Escalation Matrix – Finsys

First : Your own Relationship Manager
Second : Senior to your RM ( Senior Implementor )
Third : Vice President
Fourth : Finsys Management
Parallel 2 : Call centre number 9015220220 ( Ext : 1 or 2 )
Parallel 3 : Whatsapp group for your company (for emergencies, and where communication is not possible with your RM or call centre )

 

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