Finsys ERP & Mobile App Privacy Policy

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Effective Date: 1st April 2022

1. Introduction and Scope

Finsys Infotech Limited (“Finsys”, “we”, “our”, “us”) operates the website www.finsys.co.in, the Finsys ERP software (on‑premise and cloud), and related mobile applications for iOS and Android (collectively, the “Services”).( Details at website ) ​

This Privacy Policy explains how we collect, use, share, and protect information about visitors to our website, prospective customers, and authorized users of our ERP and mobile apps.

By using our website or Services, you agree to the practices described in this Privacy Policy, subject to applicable law.

2. Data We Collect

We may collect the following categories of information:

1. Contact and business information
   • Name, company name, designation, email address, phone/mobile number, postal address.
   • Information submitted through enquiry forms, demo requests, exhibition forms, WhatsApp or email communication.​
2. Account and usage information
   • Usernames, roles, and access rights inside Finsys ERP and mobile apps.
   • Login dates and times, IP address, device type, browser/app version, and general usage logs.
3. ERP and transaction data (business data)
   • Master data and transaction data that our customers enter into Finsys ERP (e.g., customers, vendors, inventory, production, purchase, sales, accounts, HR, payroll, etc.).​
   • This data is processed strictly on behalf of our customer and is owned and controlled by that customer.
4. Technical information and cookies
   • Cookies and similar technologies on our website to remember preferences, secure sessions, and analyse website usage.iubenda​
   • Analytics data such as pages visited, referrer URL, time spent, and general location (city/country level).
5. Support and communication data
   • Content of support tickets, emails, feedback forms, training registrations, webinar participation, and survey responses.
6. App‑specific and device information
   • Mobile device model, OS version, app version, crash logs, and performance data.​
   • If the app requests permissions (e.g., camera, photos/files, notifications, location), we collect only the data necessary to provide the respective feature.

We do not intentionally collect information from children under 18 and our Services are intended for business users only.

3. How We Use Information

We may use the above information for the following purposes:​

1. To provide and operate the Services
   • Create and manage user accounts.
   • Configure, implement, customize, and support Finsys ERP and mobile apps for our customers.
   • Process business transactions as instructed by our customers.
2. To communicate with you
   • Respond to enquiries, demo requests, and support tickets.
   • Send operational communications (e.g., maintenance notices, security updates, feature changes).
   • Send newsletters, product updates, and invitations to events or webinars, where permitted.
3. To improve and secure our Services
   • Monitor usage to improve performance, usability, stability, and security.​
   • Detect, prevent, and investigate bugs, errors, fraud, and unauthorized access.
4. To comply with legal obligations
   • Maintain records as required under applicable laws.
   • Respond to lawful requests from government or regulatory authorities.

4. Legal Basis (Where Applicable)

Where required by privacy laws, we rely on the following legal bases:​

• Performance of a contract, when processing is necessary to provide ERP and related services to our customers.
• Legitimate interests, such as improving our Services, ensuring security, and growing our business, provided such interests are not overridden by your rights.
• Consent, for specific activities like certain marketing communications or optional cookies and analytics, where required.

5. Role of Finsys: Controller vs. Processor

• For personal data of visitors to our website, prospects, and our own marketing/sales contacts, Finsys generally acts as a data controller.
• For personal data contained within our customers’ ERP databases (e.g., their employees, vendors, and customers), Finsys typically acts as a data processor (or service provider), processing data only on documented instructions of the customer, who is the controller.

6. Sharing of Information

We do not sell your personal data. We may share information only in the following limited circumstances.​

1. With service providers / sub‑processors
   • Hosting providers and data centres (for cloud or remote hosting).
   • Database and infrastructure providers (e.g., Oracle or other platform/infra providers as may be used).​
   • Email, SMS, WhatsApp or other communication service providers.
   • Analytics, error‑tracking, and monitoring tools.
     These service providers are obligated to protect your information and use it only for providing services to us.
2. With customers (our clients)
   • In our role as processor, data is shared within the customer’s organization as configured by their administrators (e.g., between different branches, group companies, or authorised users).
3. For legal reasons
   • When we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request.
   • To protect the rights, property, or safety of Finsys, our customers, or others.
4. Business transfers
   • In connection with a merger, acquisition, restructuring, or sale of all or part of our business, your data may be transferred, subject to confidentiality protections.

7. International Data Transfers

Depending on hosting arrangements and service providers used, your information may be stored or processed in countries other than your own.​

Where required by law, we take appropriate safeguards to protect such transfers, such as contractual protections and limiting access to authorised personnel only.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.​

Indicatively:

• Website and enquiry data: typically retained for the duration of the enquiry/business relationship and for a reasonable period thereafter.
• ERP and business data: retained for the duration of the customer contract and any backup/archival periods agreed with the customer.
• Logs and technical data: retained for a period necessary for security, troubleshooting, and audit purposes.

Upon expiry of retention periods, data is deleted or anonymised, subject to applicable law and contractual obligations.

9. Security Measures

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction, such as:​

• Role‑based access control and user authentication.
• Encryption of data in transit (e.g., HTTPS, VPN).
• Secure configurations for databases and servers.
• Regular backups, monitoring, and logging.
• Internal policies, training, and restricted access to production systems.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Subject to applicable law and the nature of our role (controller vs. processor), you may have the right to:​

• Access your personal data and receive a copy.
• Request correction or update of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual restrictions.
• Object to or restrict certain processing, including for direct marketing.
• Withdraw consent, where processing is based on consent.

For data that we process on behalf of a customer within their ERP system, you should submit your requests directly to that customer (your employer or service provider). We will support them in responding to your request as required by law and our contract.

To exercise your rights, please contact us using the details in Section 13.

11. Children’s Privacy

Our website, ERP, and mobile apps are intended for use by businesses and adult professionals only and are not directed to children under the age of 18.​

We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps.

12. Mobile App‑Specific Information (iOS and Android)

For our mobile applications:

1. App permissions
   • If the app requests access to device features (such as camera, photos/files, notifications, or location), this is solely to enable specific functionality requested by the customer or user (for example, scanning barcodes, uploading photos of documents, or sending alerts).
   • You can manage or revoke such permissions in your device settings, but some features may not work without the relevant permission.​
2. Third‑party SDKs
   • We may use third‑party SDKs or libraries for analytics, crash reporting, or push notifications. These may collect limited device and usage information as described above.​
   • Details of the specific SDKs used and their data practices can be provided on request or in the app’s store listing.
3. App Store and Google Play disclosures
   • In line with Apple’s and Google’s policies, we provide app privacy details in the respective store listings, which should be read together with this Privacy Policy.​

13. Grievance Officer and Contact Details

If you have any questions, concerns, or complaints about this Finsys ERP & Mobile App Privacy Policy  or our data practices, or if you wish to exercise your privacy rights, please contact:

Privacy & Data Protection Contact / Grievance Officer
Finsys Infotech Limited
Registered Office Address : TB-06, Crown Plaza Mall, Sector 15A, Faridabad, Haryana , NCR New Delhi, India
Phone: +91‑9015220220
Email: Corporate[at]finsys.in

We will endeavour to respond to your request or complaint within the timelines prescribed by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.​

When we do so, we will revise the “Effective Date” at the top of this page. In case of material changes, we may provide additional notice (for example, by displaying a notice on our website or within our apps). Continued use of our website or Services after such changes will constitute your acknowledgement of the updated Privacy Policy.

For iOS, ensure your final published page URL (e.g., https://www.finsys.co.in/privacy-policy) is added both in your website footer and in App Store Connect under “Privacy Policy URL”, and link to it from inside the app’s settings/about screen.​

1. 1. https://www.finsys.co.in
   2. https://developer.apple.com/app-store/app-privacy-details/
   3. https://developer.apple.com/help/app-store-connect/manage-app-information/manage-app-privacy/

Contact us page Click here

This was the Finsys ERP & Mobile App Privacy Policy explaining how Finsys Infotech Limited collects, uses, and protects business and user data across its website, ERP software, and iOS/Android mobile applications.

Invoice Gate Out Feature in Finsys ERP

Just like we get the services of ‘Digi Yatra’ on an airport,

Is it possible to get the same facility for the material in our factory ?

As ‘Digi Yatra’ uses the face of the passenger for checking into the flight with ease,

Finsys ERP uses the ‘Invoice Gate Out’ feature that generates a ‘QR Code’ on the sale invoice.

Now this ‘QR code’ stores information about the quantity of material sold, the rate , at what time the material is moving out of the factory etc.

Just like ‘Digi Yatra’ the ‘Invoice Gate Out’ feature uses a ‘QR Code’

so as to efficiently record accurate details regarding the material moving out of the factory with utmost convenience.

Click on the link to know more..

Follow us on
https://www.youtube.com/@SangeetGuptaFinsysERPSoftware
https://finsys.co.in/​

Avoid GST Credit Note — Make Commercial Credit Note – Advisory

Why businesses should prefer commercial credit notes over GST credit notes after the Sept 2025 GST circular

In the post‑sale discount era under GST, one of the most sensitive decisions for businesses is whether to issue a commercial (financial) credit note or a GST credit note under Section 34 of the CGST Act. The Central Board of Indirect Taxes and Customs (CBIC), through Circular No. 251/08/2025‑GST dated 12 September 2025, has clarified several long‑standing doubts around post‑sale discounts and credit notes, and this clarification has a direct impact on how suppliers and recipients should structure their documentation.​

Put simply, where businesses want to pass on discounts without disturbing the tax paid to the government and without triggering Input Tax Credit (ITC) reversals at the buyer’s end, commercial/financial credit notes are often the safer and more practical tool than GST credit notes. This article explains the background, the key clarifications in the circular, and why businesses should consciously move towards using commercial credit notes “as much as possible” and reserve GST credit notes only for clearly eligible cases.​

Background: post‑sale discounts and confusion under GST

Post‑sale or secondary discounts are discounts given after the original tax invoice has been issued, such as year‑end scheme discounts, volume rebates, and rate protection adjustments. Under the basic GST law, Section 15(3)(b) and Section 34 created confusion about whether such discounts must always be linked to the original invoice and whether GST must be adjusted via a credit note, with corresponding ITC reversal by the buyer.​

As a result, industry followed two very different practices. Some suppliers issued GST credit notes with GST component, reduced their output tax, and insisted that buyers reverse ITC; others issued pure commercial or financial credit notes without GST, leaving the original tax invoice and ITC intact. Different departmental interpretations and audit objections added to the uncertainty, particularly around whether recipients had to reverse ITC when they received post‑sale discounts without GST adjustments.​

Key clarifications in Circular No. 251/08/2025‑GST

Circular No. 251/08/2025‑GST, issued on 12 September 2025, addresses several of these disputes. Among the important points highlighted in various professional analyses are:​

• If the supplier issues a financial/commercial credit note without reducing the taxable value or GST on the original supply, the buyer is not required to reverse the ITC merely because of that post‑sale discount.​

• The government’s revenue is not impacted where the supplier does not claim any reduction of output tax, so ITC with the recipient can legitimately remain undisturbed.​

Commentaries on this circular from GST‑focused portals emphasize that, till the proposed amendments to Section 15(3)(b) and Section 34 are implemented, financial credit notes remain the preferred instrument for discounts that were not pre‑agreed in the original contract. Proposed changes discussed in the 56th GST Council meeting aim to formally allow post‑sale discounts via Section 34 credit notes where corresponding ITC is reversed, but until that is law, the circular’s guidance is the operative standard.​

Commercial vs GST credit notes: practical differences

For day‑to‑day business decisions, the distinction is more than just terminology. A commercial credit note is essentially a financial adjustment between parties, while a GST credit note under Section 34 is both a commercial and a tax adjustment tool.​

Key practical aspects drawn from professional commentary include:​

• A commercial credit note does not alter the taxable value or GST reported in GSTR‑1 or GSTR‑3B; the original invoice remains untouched in GST returns.

• A GST credit note reduces the taxable value and GST liability for the supplier (subject to conditions), but obliges the recipient to reverse proportionate ITC to maintain symmetry.

This means that a GST credit note is “costly” for the buyer in terms of ITC, and can trigger reconciliation issues, disputes, and audit queries if not handled precisely as per law. In contrast, commercial credit notes, when used correctly, allow both parties to settle commercial claims without disturbing GST already discharged and ITC already availed.​

Why businesses should prefer commercial credit notes

Given the clarifications in the September 2025 circular and the general direction of GST administration, there are several strong reasons for businesses to lean towards commercial credit notes wherever legally permissible.​

First, they preserve ITC at the recipient’s end in genuine post‑sale discount situations where the supplier does not seek reduction of output tax. This keeps dealers and distributors financially neutral on GST, making discount schemes more attractive and less contentious. Second, they reduce the risk of future disputes around ITC reversal, mismatches in GSTR‑2B and GSTR‑3B, and retrospective demands arising out of departmental audits.​

Third, commercial credit notes are operationally simpler for both accounting and compliance teams. There is no need for complex invoice‑wise ITC reversal by customers, and no need for suppliers to track lower taxable value and GST for each scheme‑related credit note in returns. This is particularly relevant for FMCG, automotive, pharma, and other sectors where high‑volume distributor schemes are routine.​

When GST credit notes should still be used

The message is not that GST credit notes should never be used, but that they should be used carefully and only when the legal conditions are clearly satisfied. Where discounts are pre‑agreed in the contract or invoice, and conditions of Section 15(3)(b) are fulfilled, the supplier may wish to reduce taxable value and GST via a Section 34 credit note, in which case proportionate ITC reversal by the recipient is expected.​

Professional summaries of the circular point out that the law is evolving and that the proposed amendments, once effective, will give a clearer statutory base for post‑sale discount credit notes with ITC reversal. Until then, for discounts not pre‑agreed or where ITC neutrality for the buyer is commercially important, financial or commercial credit notes remain the more conservative route.​

Action points for businesses

In light of the September 2025 circular and ongoing reforms, businesses should re‑examine their credit note policies. Some practical steps suggested by expert commentaries are:​

• Classify all discount schemes into pre‑agreed and post‑sale/conditional, and frame rules on when to use commercial versus GST credit notes.

• Update ERP and accounting workflows to default to commercial/financial credit notes for most post‑sale discounts where supplier does not seek GST reduction.

• Train sales, accounts, and tax teams on the distinction and on the ITC implications for trading partners.

By consciously preferring commercial credit notes and limiting GST credit notes to clear, legally supported situations, businesses can protect ITC, reduce litigation risk, and align with the spirit of the September 2025 clarifications.​

Some links to other websites on this news and discussion topic

• Official GST (CBIC) circular PDF – Circular No. 251/08/2025‑GST dated 12‑09‑2025 (hosted copy of the circular):
  https://taxo.online/wp-content/uploads/2025/09/Cir251-13092025.pdf​

• Taxguru technical analysis – Example of a detailed post‑sale discount/credit note analysis :
  https://taxguru.in/goods-and-service-tax/cbic-circular-251-08-2025-clarifies-gst-treatment-post-sale-discounts.html  ​

• Article on post‑sale discounts/credit notes – Example:
  https://www.gstdost.com/live/blog-details/no-gst-reversal-on-post-sale-discounts-via-financial-credit-notes​

• Other CA firm commentary – :
  https://apmhconsulting.com/blogs/important-announcement-on-cbic-circular-no-251-08-2025-gst-ending-confusion-on-post-sale-discounts

more details on associate website : www.mlgassociates.in

Is Your Factory working like Terminal  T3, New Delhi ?

Mastering Traceability with Finsys ERP

Indeed, in the high-stakes world of manufacturing, efficiency is not just a goal—it is a survival requirement. Every day, factory owners face a mountain of complexity. Specifically, they deal with thousands of raw materials, shifting production schedules, and the constant pressure to reduce waste. Factory Traceability with Finsys ERP

Recently, Sangeet Gupta, a leader in the ERP space, proposed a fascinating comparison on Factory Traceability with Finsys ERP. He suggests that your factory is like a major international airport terminal, such as Delhi’s T3. Admittedly, at first glance, a factory floor and an airport terminal might seem worlds apart. However, once you look at the flow of “units”—whether they are passengers or plastic pellets—the similarities are striking.

In this guide, we will explore why the “Terminal T3” mindset is the secret to manufacturing excellence. Furthermore, we will show how Finsys ERP provides the “radar” you need to track every movement.

Part 1: The Airport Metaphor – Why Your Factory is a “Terminal”

First, think about the sheer scale of Delhi Terminal 3. Thousands of people enter every hour. Subsequently, they move from check-in to security, then to the lounge, and finally to their specific gate. Crucially, every single passenger is tracked. Consequently, the airport knows exactly which flight they are on and where their luggage is stored.

The Parallel to Your Factory

In the same way, in your factory, you aren’t moving people; you are moving item Codes.

• The Passengers: For instance, these are your Raw Materials (RM) like paper reels, chemical boxes, or plastic granules.

• The Movement: Just as passengers move through security, your materials move through machines.

• The Transformation: At the airport, a traveler becomes a passenger. Similarly, in your factory, RM becomes Work-in-Progress (WIP), which eventually transforms into Finished Goods (FG).

Ultimately, the core challenge remains the same: How do you ensure nothing gets lost in the crowd?

Part 2: The Chaos of “Invisible” Manufacturing

However, without a systematic tracking system, a factory can quickly become a “black hole.“

The Problem of Lost Material

For example, in many traditional factories, material enters the store, but its journey after that becomes invisible. You might know how much paper you bought. Nevertheless, do you know exactly which batch of paper was used for a specific client’s order?

If you cannot track the “change of form”—from RM to WIP to FG—you lose control over your costs. Consequently, this lack of Traceability leads to:

1. Material Leakage: Specifically, small amounts of material “disappearing” across shifts.

2. Quality Disputes: In fact, if a customer complains about a faulty batch, you won’t know which raw material caused the issue.

3. Inventory Mismatches: As a result, your books say you have 10 tons of material, but your floor is empty.

Part 3: The Pillars of Factory Traceability with Finsys ERP

Furthermore, Finsys ERP acts as the “Air Traffic Control” for your factory. It is built specifically for the MSME sector with a “Made in India” heart. Moreover, it ensures it understands the ground realities of Indian manufacturing.

1. Universal Barcoding

Initially, the first step to T3-level efficiency is ensuring every item has an identity. Whether it is a paper reel or a rubber mold, Finsys assigns a unique barcode upon inwarding.

• Immediate Inwarding: The moment material arrives at the gate, it is barcoded.

• Scan-Based Movement: In addition, material doesn’t move from the store to the floor without a scan. Therefore, this ensures the digital records match the physical reality.

2. The Power of the Job Card

In the Finsys system, a Job Card is like a passenger’s boarding pass. Specifically, it tells the material exactly where it needs to go.

• Moreover, each Job Card has its own barcode.

• As a result, it tracks which worker handled the material, which machine was used, and how much time the process took.

3. Real-Time WIP Tracking

Additionally, Finsys allows you to see your Work-in-Progress in real-time. Consequently, you no longer have to wait until the end of the month to do a “stock take.” Instead, you can see exactly what is “in the air” at any given second.

Part 4: Industry-Specific Impact

Notably, the beauty of the Finsys logic is that it is “Industry Agnostic.” For example, it works across various complex sectors:

• Plastic & Rubber Moulding: Specifically, track the life of your moulds and the exact consumption of granules.

• Electronics: Similarly, manage thousands of tiny components with precision.

• Air Conditioner Manufacturing: Moreover, coordinate complex assemblies where hundreds of parts must come together.

• Packaging & Printing: Lastly, track paper reels and slitting waste with zero errors.

Part 5: The Financial Benefit – From Loss to “Negligible”

Ultimately, the goal of implementing a T3-style system is to improve your bottom line. When your factory works with systematic logic, material loss drops to a “negligible” level.

Factory Traceability with Finsys ERP means Accountability = Profitability

Indeed, when every movement is barcoded, accountability is automatically created.

• For instance, workers know that the system is watching the material.

• Furthermore, managers can see which batch went “missing” and why.

As a result, the “culture of waste” disappears. As Sangeet Gupta notes, “Once you have accountability, solutions will naturally follow.“

Part 6: See the Future at PAMEX 2026

Ultimately, if you want to see this Terminal T3 efficiency in person, there is no better place than PAMEX 2026.

• Date: January 27 to January 30, 2026

• Venue: Bombay Exhibition Centre, Mumbai

In addition, Finsys has a long history of excellence at major exhibitions like Plastindia and India Corr Expo. At our stall, we will be demonstrating live barcode tracking and real-time dashboarding. Therefore, we can help you transform your messy spreadsheets into a single “Source of Truth.”

 Watch the Video for More Insight

To truly understand the energy behind the “Factory vs. Terminal T3” comparison, we highly recommend watching the full video by Sangeet Gupta. In this video, he walks through the terminal and explains the logic that can save your business millions.

Watch the Video Now: https://youtube.com/shorts/gs2gRic5Avc
Finsys Invites you to Pamex 2026 https://finsys.co.in/events/pamex-2026-mumbai-27-to-30-january-2026-bec